We're listening...Providing you with prompt, accurate technical and customer support makes our day. Your IT security issues are critical, and our goal is to listen carefully to your requests and feedback so we can better meet your needs. Whether you are a customer or an evaluator, when you contact VanDyke Software, you'll get the same responsive, high quality support — because no one should have to buy software in order to find out how well it fits their requirements. Got a question or comment? Select a contact form below. Technical SupportNeed help with installing, configuring, or using our products? Send us your question and we'll get back to you promptly. Bug ReportYour feedback on problems you've encountered is welcome and is an important aid to improving our software. If you think you've found a bug in one of our products, please let us know. Feature RequestWe're always interested in hearing your comments on enhancements to current features as well as new features. Web CommentWe're always looking for ways to improve our web site to better meet your needs. If you have a suggestion or a complaint, please use the form below to call it to our attention. Your feedback is important to us. OrdersHaving a problem with your order? Lost your license letter? Our Orders Group is standing by to help you out. Sales ConsultingThe VanDyke Sales team helps define the short- and long-term needs of your organization whatever its size. We also address implementation and deployment issues, coordinating the efforts of your technology evaluators, corporate IS, third party consultants, and VanDyke technical support. Use this form to let us know how we can help. Customer Success StoryIt makes our day when we hear a good story about how you use our products to solve a business problem or make your network more secure. If you have a story to share, complete this form and we'll follow up with you about telling your story. OtherPlease use this form if you have comments or general questions about VanDyke Software.
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